The Austria Haus Club Difference
Personalized Care: Engaging Customer Service
The Austria Haus Club stands apart from many fractional clubs in the Vail valley because of the personal connections between club staff and members. The Club has low staff turnover, with many staff members having been employed for five years or longer, and some for the complete history of the Club. This longevity creates strong personal relationships where employees greet members by name as they arrive, and members see the same faces with each visit.
Let our attentive staff and intimate, Bavarian ambiance transform your Colorado vacation. Relax by the fire in our comfortable lobby lounge, wake up to a fresh, ever-changing continental breakfast served daily, delve into a good book in the library, or take a leisurely stroll up the street to decide which of the many renowned Vail restaurants you want to select for your evening dining experience.
The Austria Haus Club provides 24/7 personalized, on-site service to all members and guests during their stay so you can relax and enjoy your special time in Vail.
Stay connected with recently updated high-speed wireless internet throughout the building
Take advantage of the guest computers and printer in the library
Watch high definition television with DVR service from the comfort of your own residence
Let the concierge share local favorites throughout the valley and arrange family adventures or date nights
Walk to shops, restaurants, galleries, and Gondola One, steps away from the Club in the heart of the village
Enjoy a variety of DVDs, board games, and books available at the front desk
Order a glass of wine, beer, or a cocktail from the Austria Haus bar
Relax (stock photo car/key?) (MR photo breakfast 32 or other, photo from Venture Sports?)
Drop your car with the valet and have your luggage delivered directly to your residence
Have your groceries waiting when you arrive by arranging pre-arrival grocery shopping services
Don’t lift a finger with daily trash and towel housekeeping service and mid-week full cleaning of your residence
Treat yourself to daily European, continental breakfast
No need to transport personal items and ski equipment back and forth; Store items at the Club for your visits
Take advantage of ski valet and storage at Base Camp – Venture Sports (link this) near Gondola One – no need to transport equipment back and forth
If you haven’t gotten enough exercise on the hill, work out in our small, onsite gym or indulge yourself with a visit to the Vail Vitality Center (link this) steps away in the newly renovated 18,000 square foot fitness center. With over 50 classes per week, world renown instructors and an onsite spa this is sure to renew and rejuvenate all exercise enthusiasts. .
Or simply wander outside and relax in the heated pool and hot tub facing Gore Creek. Soak in the beauty of the mountain resort setting as you unwind after an unforgettable day with family and friends.